Nando’s: Power BI data visualizations and KPI reports for franchisees

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Nando’s: Power BI data visualizations and KPI reports for franchisees

QSR chain leverages mobile, cloud-based analytics on Microsoft Power BI to delve into critical operational metrics


Nando’s is a global fast-casual restaurant chain renowned for their grilled PERi PERi chicken. Founded in South Africa in 1987, the chain has experienced incredible growth and now has over 1000 locations in over 30 countries across the globe, including a recent expansion into Canada.

Business Case

As part of their Canadian expansion, the corporate management team was looking to delve deeper into various business metrics in order to better track performance and help new franchisees succeed. It was critical for the company to provide detailed yet intuitive reports on key-performance-indicators such as labour hours and overtime, wasteage, seating turnover, sales revenue, types and rates of food sold, and more. They needed an at-a-glance look at how each location performs in order to help them make better, more informed decisions moving forward.


Our client used a new, cloud-based SaaS point-of-sale solution. This is no problem for MRS and Power BI, as we can plug right in to cloud services and pull data from various sources as needed. Using this data, we built graphical dashboards and powerful data visualizations in the cloud-based Power BI portal so that this data would be available on any device, at any time. And the scalability of the solution and the Microsoft Office/Power BI platform means it follows through with the company’s cloud-enabled, rapid growth mindset.