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SharePoint For Customer Quality Control

customer-quality

View our newest Case Study HERE: SharePoint Solution for customer quality management-MRS Case Study

Some Highlights

Challenge:

Our client required a Technology solution to enable them to record and track customer complaints and product quality issues, investigate and solve them in a timely manner and create reports to prevent similar issues reoccurring in the future.

Highlights:

M.R.S. used Microsoft SharePoint’s built-in capabilities & wealth of features to provide the client with a custom mobile-enabled Customer Quality Management Solution to help them gain greater insight into their quality control processes. System highlights include:

  • Custom workflows
  • Optimized Search functions
  • Alerts & Notifications
  • Secure Authentication
  • Access Permissions & Security
  • Tablet & Phone accessible

Why M.R.S.?

Our corporate mandate is to deliver comprehensive SharePoint solutions and services.

Our SharePoint specialists bring significant field refined expertise across the spectrum of critical SharePoint skill-sets, development methodologies and best practices to undertake such projects.

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Further Reading:

10 Factors on how upgrading to SharePoint 2013 will benefit your business” by M.R.S. Company Ltd.